Frequently Asked Questions

1. Are refunds available?

Yes, refund requests will be accepted and processed until July 31, 2023. At 12:00 am (EST) at the start of August 1, 2023, requests for refunds will not be honored. Please note that this is a measure of caution we have employed as we honor the responsibilities and agreements we have made with our exhibit and conference providers.
Please be advised that we charge a standard $10.00 processing fee for every paid registration refunded. This includes pre-conference registrations. For example, two registrations made together will have $20.00 deducted from the total refund amount.
To request a refund, please send an email to [email protected] with the names of registrants that need refunds. Please note that a notification email will be sent to the original email address used to register.
There are circumstances that arise beyond the control of our attendees or our ministry. In the event of severe weather conditions (such as ice, snow, hurricanes, etc.), we will review our refund policy and will inform our attendees who cannot attend if changes are made.
Regarding promotions (if available), free tickets cannot be refunded or transferred. If an attendee purchases one paid registration and receives a free one, we will not transfer or refund the second one (if they cannot attend, it will be voided). The principal buyer’s information is considered the paid registration.
We do not facilitate registration transfers for the next conference.

2. Is there a schedule of events posted?

We have not yet confirmed a fixed schedule or session titles. We are working diligently to confirm schedules and sessions with our speakers and vendors as we navigate this season of restrictions, travel plans, and schedules. We will publish a complete schedule closer to the event.
For those planning their travel, we are happy to provide approximate times to aid travel plans. Please be advised that we operate on Eastern Standard Time. On Thursday, September 21st, we are aiming to open registration at 7:30 am for our attendees. We usually end at 7:00 pm. On Friday, September 22nd, we usually start the conference at 8:45 am and end at 7:00 pm. On Saturday, September 23rd, we usually start the day at 8:45 am and end no later than 2:00 pm to give our attendees time to travel and rest for the upcoming Lord’s Day.

Registrations include a three-day pass to the national conference. Attendees are welcome to exit and re-enter all three days as long as they have their attendee badges. Our security protocols include checking attendees for their badges, and we urge all of our attendees to have their badges visible at all times. If an attendee loses, damages, or misplaces their badge, they will need to check in to the registration table and have another one made for them.
All attendees are responsible for securing their own food, accommodations, and transportation.

We do not have set dress code requirements, but we ask all of our attendees, vendors, exhibitors, and staff to be mindful and considerate and dress appropriately. In years past, our attendees have tended to wear business casual. The Georgia International Convention Center is a massive venue that will include walking to and from the exhibit hall, auditorium, and breakout rooms. Please wear comfortable shoes.

Yes. There will be food vendors who will be selling coffee. There will also be food for sale inside the conference center so that people can get quick snacks, meals, and drinks.

Yes. G3 Ministries itself does not charge for parking, but the conference venue will. There are parking spaces available at the Georgia International Convention Center campus.

No. However, we will still uphold sanitary requirements and encourage our attendees to be mindful of their own health prior to or during the conference event. If an attendee would like to wear a mask and/or maintain physical distancing, we respect those decisions as well and will not hinder them.

No. Both the pre-conference and the general conference are open to anyone wishing to attend. Although the pre-conference material for 2023 is targeted specifically toward pastors and pastoral ministry, we welcome everyone who would like to attend. In the past, attendees to the general conference have ranged from newborns to seniors and laypeople to ministers. We do encourage our attendees to consider their own mobility needs and secure arrangements should the need arise.

Right now, we are estimating a total of 7,000+ people. Of course, the final number will fluctuate depending on cancellations and registrations.

We can only handle a small number of registration transfers at a time, and that number is getting smaller as the National Conference gets closer. We will not honor transfer requests starting August 1, 2023 at 12:00 am (EST), because transfers have caused problems in the past, such as incomplete, missing, or wrong registrations. If a conference attendee cannot attend, we will issue them a partial refund (minus the standard $10 processing fee per registration) before the deadline for refunds.

Our security team will be checking attendees for their conference badges. If you do not have one, you will be directed back to the registration table to secure one.
Per our security policy, we do not permit anyone to leave their personal belongings in their seat to “reserve” it. Any belongings left after a plenary or breakout session will be gathered and collected in a lost-and-found box.
We do not permit anyone to carry firearms or weapons on the premises. We reserve the right to refuse entry to individuals who disobey this policy.
We do not permit luggage to be left unattended. Please secure your belongings and luggage with your person at all times.
Children and minors must be with their parents or guardians at all times.
We cannot officially recommend AirBnBs or other lodging options that are not included in our hotel list. It is the attendee’s responsibility to secure their accommodations and review their specific policies.
For international attendees who require an invitation letter, please send us an email at [email protected] for information to secure one. Please be advised that international attendees are responsible for all travel requirements and lodging, transportation, and other incidentals.